TRAVEL
FORMALITIES
PASSPORT
& VISA
A passport with a visa are required for entry into
Vietnam. A regular tourist visa is valid for up to 30 days.
There
are two kinds of tourist visa. The first can be obtained
from the Vietnamese Embassy in the travelers' home country.
The second can be obtained at the airport on arrival in
Vienam provided that it has been pre-approved by the
Immigration Office. Green
Trail Tours
offers visa
procurement services for individuals and groups. The
procedures are as follows:
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REGULAR
VISA
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1.
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Passport
details and arrival and departure dates for each traveler
are sent by e-mail or fax to Green
Trail Tours
no later than 7-10 days prior to their
departure date to Vietnam.
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2.
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Green
Trail Tours
submits the details to the Immigration
Office, which takes between 3 to 5 working days to
process the same.
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3.
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The
Immigration Office notifies Green
Trail Tours
of the
visa approval and sends a fax/telex approval code to
the Embassy or Consulate in the travellers' home
country.
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4.
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Green
Trail Tours
sends a faxed copy of the approval to
the agent or directly to the individual concerned.
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5.
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The
agent should submit the client's passport,
photographs and faxed copy of the approval to the
local Vietnamese embassy or consulate. In cases
where Vietnam has no diplomatic representative,
agents should inform Green
Trail Tours
so that an
alternative Vietnamese embassy/consulate can be
located.
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VISA
ON ARRIVAL
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1.
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Passport
details and arrival and departure dates for each
individual are sent by e-mail or fax to Green
Trail Tours
no later than 4 working days prior to
departure date to Vietnam.
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2.
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Green
Trail Tours
submits the details to the Immigration
Office, which takes 3 working days for processing.
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3.
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The
Immigration Department notifies Green
Trail Tours
of
the visa approval and returns an approval number to Green
Trail Tours.
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4.
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Green
Trail Tours
sends a faxed copy of the approval to
the agent or directly to the individual concerned.
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5.
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The
traveler or tour-group operator must show these
visa approval codes at the airline check-in counter
before flying to Vietnam.
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6.
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Upon
arrival in Vietnam, a visa is placed in the travelers' passport.
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AIRPORT
TAX (as of August 2001)
International Airport Tax from Ho Chi Minh City: US$
12.00 per person
International Airport Tax from Hanoi: US$ 10.00 per person
International Airport Tax from Danang: US$ 8.00 per person
Domestic Airport Tax (average): US$ 2.00 per person
Children
Policy: Children aged 2 to 12 will be subject to a 50%
charge of the airport taxes
DISEMBARKATION
IN VIETNAM
On the plane, the passenger will be given the Vietnam
Arrival - Departure Card to complete. This form includes
customs and health declarations. (See form A2 attached.)
Upon arrival, the form will be checked by an immigration
officer who will take one copy of the form. The passenger
retains the other half. The passenger proceeds to the
luggage belt, then to customs. The passenger shows the
customs form to the Customs Officer who will stamp and
return the form. Passengers must keep this form and keep it
for use at departure.
MEET
& GREET
After passing through customs, passengers will be welcomed
by aGreen
Trail Tours guide holding a
Green
Trail Tours
sign or a sign with your company logo. Guests will then
proceed to a car for the trip to the hotel.
HEALTH
VACCINATIONS
No vaccinations are required. However, visitors are
advised to have up-to-date inoculations for Cholera,
Hepatitis A and B, Malaria, Typhoid, Tetanus, Tuberculosis
and Japanese Encephalitis. Malaria is prevalent in most
remote regions of Vietnam and it is best to consult with
your doctor on the best preventative measures.
FOOD
& WATER
Fresh fruit and vegetables should always be peeled or
washed thoroughly with purified water. Bottled water should
be used at all times for drinking. Boiled drinks such as
coffee or tea are fine.
MEDICAL
FACILITIES
Over the counter prescription drugs are widely available
in major cities, but it is best to bring frequently used
medicines from home. It is also recommended that visitors
bring a basic travel first-aid kit with band-aids,
anti-infection creams, mosquito repellant, and the like.
There are several medical clinics in Hanoi and Saigon
staffed by foreign medical personnel.
MONEY
The
official
currency is the Dong, although US dollars are widely
accepted. The exchange rate at time of printing is US$ 1.00
= 15,000 Dong. Travellers' cheques can be cashed at major
banks for a service fee of 2%-5%. Visa and Mastercards are
accepted at most of the larger hotels, restaurants and
shops. There are ATM machines in Ho Chi Minh City and Hanoi.
CUSTOMS
The
basic
principle of customs policy in Vietnam is that visitors
should enter and exit with the same goods and personal
possessions with the following exceptions:
1)
Cash
amounts greater than US$ 5,000 should be declared upon entry
or exit.
2)
Souvenirs:
Visitors are free to buy products in Vietnam for personal
use. The exception to this principle is antiques. Antiques
considered of "national interest" will be
confiscated without refund or recourse. In general this
applies to articles of ancient (over 50 years old) or
religious nature. "National interest" is
interpreted by an expert at the airport. In cases where a
visitor is unsure of the acceptability of the export of any
goods purchased, they can check with the Customs Office in
either Ho Chi Minh City or Hanoi for prior ruling without
risk of confiscation.
To
avoid confiscation of goods not purchased, visitors must be
sure an accurate description appears on the Customs
Declaration form upon arrival. Particular note should be
taken of antiques purchased in other countries in the region
which might possibly be deemed of Vietnamese origin. Also,
extra care would be taken to declare loose gemstones and
jewelry.
3)
Firearms, narcotics and other internationally prohibited
goods are banned and those found in possession of such items
are liable to prosecution.
Duty
Free Allowance
Liquor with above 22 degrees concentration of alcohol: 1.5
litres; below 22 degrees: 2.0 litres; alcoholic beverages:
3.0 litres. Cigarettes: 400 nos; cigars: 100 nos ; raw
tobacco: 500g.
SHOPPING
Vietnam
is particularly known for its various styles of lacquerware
(mother of pearl inlay and duckshell) and its growing silk
industry. A wide array of other handicrafts is also
available, including quality hand embroidery, wood carvings,
ceramics, silk paintings, brass and marble figurines and
ivory and tortoiseshell accessories. Contemporary paintings
and copies of masterpieces are also widely available in Ho
Chi Minh City and Hanoi. War paraphernalia remain popular
souvenirs as do old cameras, watches, stamps, coins and
zippo lighters.
Tipping
& Bargaining
Tipping according to a percentage of the bill is not
expected in Vietnam, but is enormously appreciated. For a
person who earns US$ 50.00 per month, a US$ 1.00 tip is
about half a day's wages. You should also consider tipping
drivers and guides. Typically, travellers on minibus tours
will pool together to collect a communal tip to be split
between the guide and the driver. About
US$ 1.00 per day (per tourist) is standard. It is considered
proper to make a small donation at the end of a visit to a
pagoda, especially if the monk has shown you around. Most
pagodas have contribution boxes for this purpose. Bargaining
is a way of life in Vietnam, but do so in a good-natured
manner. You will have a more pleasant experience, and stand
a better chance of negotiating a lower price.
SECURITY
Baggage
should have sturdy locks. Place all valuables, including
passport and air ticket, in the in-room safe at hotels or at
the front desk. It is best not to bring expensive jewelry or
watches to Vietnam. Do not carry unnecessarily large amounts
of cash with you at any time.
Bugs
As in all tropical countries, insect life is vibrant.
Expect to see a variety of flying and terrestrial insects
and bugs.
Children
& Beggars
Foreigners walking through the streets of Vietnam
occasionally find themselves surrounded by a throng of
curious children. Saying a quick "hello" with a
smile will satiate their curiosity.
Beggars are part of the streetscape of any major city,
including those in Vietnam. Although travellers should be
wavy of requests for larger amounts from beggars in the
center of Ho Chi Minh City and Hanoi who are frequently
controlled by organized street gangs.
POST
& COMMUNICATIONS
POSTAL
RATES
Postcards to Europe or the USA cost about US$0.50. Items
mailed from anywhere other than large towns and cities are
likely to take over a month to arrive at their international
destination. Vietnam's express mail service (EMS) has faster
delivery to international destinations. International
express delivery companies like Federal Express and DHL have
offices in Hanoi and Ho Chi Minh City.
INTERNATIONAL
CALLS
International telecommunications charges from Vietnam
are among the highest in the world, and hotels usually add a
high surcharge on top of this. It's best to make quick calls
and to have the other party call you back.
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Direct
Dial Calls
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Region
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First
minute
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Per
minute thereafter
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Regional
Countries
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US$
3.00 to US$ 3.70
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US$
2.40 to US$ 2.70
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Europe
& North America
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US$
4.10
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US$
3.10
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Middle
East & Africa
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US$
4.50
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US$
3.50
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Note:
Calls are billed by six second increments
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EMAIL
& INTERNET ACCESS
All major hotels provide internet access in their
business centres. Internet cafes have sprouted up throughout
the country and can be found in nearly every city frequented
by foreign tourists. Internet usage at peak times can be
slow due to narrow bandwidth.
PHOTOGRAPHY
It's
best
to bring your own film although film can be purchased in all
major cities. Obtain permission before photographing monks
or the interiors of pagodas and temples. At large airports,
the x-rays on the safety inspection machines are now
film-safe. In smaller, provincial airports, however, this is
far from certain, so it's best to carry your film through
the safety check by hand.
OTHERS’
TIPS
CLOTHING
Please respect local dress standards, particularly at
religious sites (avoid wearing shorts or sleeveless tops).
In general, Vietnamese dress standards are conservative,
especially in the countryside. Nude and topless sunbathing
is inappropriate.
SHOES
OFF
Like the Chinese and Japanese, Vietnamese are obsessed
with clean floors and it's usual to remove shoes when
entering somebody's home. Shoes must be removed inside most
Buddhist temples, but this is not universal so look to see
what others do. If shoes are piled up near the doorway, you
should pay heed.
ZEN
TRAVELLING
We suggest these tips for successfully dealing with
Vietnamese officials, airport personnel, and bureaucrats:
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1.
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Try
your best to smile and be pleasant
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2.
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Don't
complain loudly
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3.
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If
you want to criticize someone, do it in a joking
manner to avoid confrontation
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4.
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Expect
delays - build them into your schedule
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5.
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Never
show anger - ever ! Getting visibly upset is not
only rude, it will cause you to lose face |
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6.
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Don't
be competitive. Treating your interaction as a
cooperative enterprise works much better |
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Don't
act as though you deserve service from anyone. If
you do so, it's likely that you will be delayed |
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