From:
diegel james
Date:
4/7/2008 1:59:59 PM
To:
Nham/Green Trail Tours
No problem at all, everything was
great. actually our plan said that the boat was
about 5hours early, so it is not your fault. We
thought that we would go to the hotel and then
call your office and tell the guide to meet us
for supper, but it is not a problem the way that
things worked out. The guide in Phnom Penn was
excellent, and we thought that both his knowlege
and English were fantasitc. Im sure that all of
your customers that have him will be happy.
Anyway, thankyou for all your kind words and
tour, it was very interesting. Take care and
good luck to you
JAMES
From:
Lynch, Jane
To:
dung@greentrail-indochina.com
Sent:
Monday, March 31, 2008 7:21 PM
Subject:
FW: Lonely Planet | Talk2Us
Hello Mr Dung,
I hope that things are going well for you. . It
is snowing again here in Ottawa, and I wish that
we were back in Vietnam.
I want to let you know that I received a reply
from Lonely Planet regarding my recommendation
for Green Trail Tours. The email is below.
I hope that it will help your company prosper,
and I wish you good health and good luck.
Best regards until we meet again,
Jane
From:
Lynch, Jane
Sent:
March 19, 2008 12:43 PM
To:
'talk2us@lonelyplanet.com.au'
Subject:
recommendation
Hello Lonely Planet,
Having just returned from a wonderful 12 day (
too short ) tour of beautiful VietNam, I would
like to recommend to you that you add Green
Trail Tours to your list of excellent tour
companies for Indochina. My group of 4 was more
than pleased with this Tour Company, including
the operator Mr Nguyen Van Dung and all of the
guides and drivers that were with us. The
accommodations' provided were more than we
expected and the air conditioned Mercedes vans
used for transportation were great !!
An excellent tour company with enthusiastic,
knowledgeable, fun guides...I highly recommend
Green Trail Tours.
www.greentrail-indochina.com
. Satisfaction guaranteed !!!!
Thanks, and happy travelling !!
Jane Lynch
Ottawa, Ontario
Canada
jane.lynch@ottawa.ca
From:
Lynch, Jane
To:
Dung/Green Trail Tours
Sent:
Tuesday, March 18, 2008 2:57 AM
Subject:
RE:
ESSENTIAL VIETNAM TOUR - 12Days with
04peoples
Hello Mr Dung,
We are all safely back at home and back to work and back to shoveling snow !!
I would like to thank you so very very much for the excellent 2 weeks that we
spent in VietNam with your staff of drivers and guides.
Our tour far exceeded our expectations, and it was very nice to meet you
personally and share a cup of tea at your office.
Our accommodations were all extremely comfortable and clean.
Our 3 guides were very knowledgeable, polite, accommodating and fun to spend
time with.
Our 3 drivers were amazing as well.....we felt very safe and comfortable at all
times.
We would certainly recommend Green Trail Tours to anyone planning a trip to
Vietnam. Your country is very beautiful Mr Dung, and it was a pleasure for us to
have travelled with your company.
Thank you very much for making our trip such a wonderful experience.
Best regards to you and your staff,
Jane Lynch
From:
Ingrida Ruchova
To:
Dung/Green Trail Tours
Sent:
Monday, January 28, 2008 7:13 PM
Subject:
Re: VIETNAM OVERVIEW TOUR -38pax from 12Jan to
25Jan - Nationality Lithuanian
Dear Nguyen Van Dung,
I want to thank you very much. We are very happy
after our trip to Vietnam. We had a wonderful
time. All the organization and service was
perfect. Especially give our regards to the
guides, they did their job with the big
responsibility, all the time they were very
careful, professional and dutiful.
The hotels we stayed were very nice. Especially
we liked the Vietnamese cuisine. All the
restaurants we had our meals were perfect.
We brought the best and unforgettable memories
from your country.
Thank you once more for your assistance
organizing our holiday.
We'll recommend you everyone who decide to go to
Vietnam.
Kind regards
Ingrida
From:
Mohd Zawazi
Zakaria
To:
Dzung/Green
Trail Tours
Sent: Wednesday, November 14, 2007 11:20
AM
Subject: Re: Tour Package Arrangement in
Phnom Penh and Angkor Wat
Dear Ms Dzung
Yes, we are happy of the trip managed by your
company. No complain at all. Your tour guides
are very good. With in short period we have gone
almost what we want to see. We will come back
to you if we need your service for the next trip
in Hanoi, Ho Chi Min or in Cambodia. I prefer to
to take golf package as well.
Thank you very much of your good service and
nice to hear your voice last night.
Regards
(Mohd Zawazi Hj Zakaria)
From:
Mike Webber
To:
Dung/Green Trail Tours
Sent:
Monday, November 05, 2007 5:55 PM
Subject:
RE: Mike webber Nov trip for 4.
been back in Singapore a week now... we have all
downloaded our photos and talked about the trip.
3 of us did the Inca Trail up to Machu Picchu in
Peru a year ago and we think this was a better
trip all considered.
The boat trip was amazing, way more than i was
expecting in terms of service. maybe a bit of
guilt leaving the wives at home. Bing was a
good guide.. tony.. the driver.. could do with a
little rev up. City tour of Hanoi was good. saw
the sights etc.. an amazing city. the bike ride
was absolutely the best. the guide we had Vu Van
Dao was simply the best. he was full of humor
and made for an excellent trip, stopping at
places to visit with locals, and making sure
beer was at the place we stayed :). i would
have absolutely no trouble recommending your
company to put together another trip in
Indochina.
10 out of 10.
Mike
From:
Denise.Global
To:
Dzung/Green Trail Tours
Sent:
Friday, October 26, 2007 3:40 PM
Subject:
Re: How are you doing?
Hello Dzung,
Many thanks for contacting us, we have arrived
home safely and now back at work, I would like
to say a very special thank you for a great tour
of Vietnam, Ken and I enjoyed ourselves very
very much. The tour that we selected was a good
choice for us as it gave us the chance to see
the very touristic areas as well as the rural
country side, which is very beautiful. I would
certainly recommend the services of Green Trail
Tours, your Tour Leader, Binh was excellent and
he helped to make our trip a especially
enjoyable.
I enjoyed meeting
with Mr Dung and I feel that we were very
comfortable with each other and our
conversations with him were very interesting, I
am very sorry that we did not get the
opportunity to meet with you, however I am sure
there will be another time that we can meet up.
If you could please give me the email address for
Mr Dung as I would also like to contact him.
Once again thank you for you courtesy and attention,
Kindest Regards
Denise Riley
Global Travel International IATA #10623900
Email:
driley.global@vic.chariot.net.au
Hello Dung,
I would like to take this
opportunity of thanking you for the
wonderful holiday that Ken and I had in
Vietnam, the tour that we took was
excellent. The experience of seeing both
the tourist sites as well as the more rural
areas was very diverse and we thoroughly
enjoyed the mountain areas and the wonderful
scenery.
I must also compliment you
and your staff for looking after us so very
well as your hospitality was outstanding,
also thank you for escorting Ken to the Golf
course in Hanoi, that was extremely kind of
you. We are very happy to recommend your
company to our many travellers in Australia
and we hope that we can forward prospective
clients to you.
Kindest Regards
Denise Riley
Global Travel International IATA #10623900
Email:
driley.global@vic.chariot.net.au
From:
Jenkins, Bob
To:
Dung/Green Trail Tours
Sent: Monday, October 15, 2007 2:04 PM
Subject: RE: Mai Chau Trek and Halong Bay Trip
Dear Mr Dung
Thank you for all the arrangements for our trip – it was all excellent. Mr Lam
was extremely good and the effort to get us back from Mai Chau after the typhoon
was great!
Thanks and kind regards
Bob Jenkins
General Manager Highways and Transportation
SMEC International Pty Ltd
220-226 Sharp Street
Cooma NSW 2630
AUSTRALIA
Phone: 61 2 6452 0239
Fax: 61 2 6452 0380
Mob: 61 412 445 200
Email:
bob.jenkins@smec.com.au
http://www.smec.com.au
From: Kym
Kiplin
To:
Dung/Green Trail Tours
Cc:
Wall, Patrick A
Sent: Friday, October 12, 2007 4:41 AM
Dear Dung,
Mr. Wall had a great trip and
nothing bad to say whatsoever. I will most
defiantly use your tour operation again for
any of my clients wanting to go to Vietnam.
Kym Kipling
From:
Sara Iglesias
To:
Dung/Green Trail Tours
Sent:
Tuesday, September 04, 2007 3:11 PM
Subject:
Re: Tours in Vietnam
Dear Mr. Dung,
Everything was ok in Vietnam.
Thanks a lot for all.
Sara Iglesias López
siglesias@jimenezdeparga.com
Jiménez de Parga, Abogados
E-08021 BARCELONA
Avda. Diagonal 550, pral. 1ª
Tel: [34] 93.467.18.18
Fax: [34] 93.487.17.41
www.jimenezdeparga.com
From:
Watts, Sarah (CN - Hong Kong)
To:
Dung/Green Trail Tours
Sent: Sunday, July 01, 2007 2:41 PM
Subject: RE: Halong Bay 2 days sleeping on the
Deluxe Junk
Hi
Yes the tour was good thank you.
I enjoyed the time away in the peaceful Halong
Bay.
My only comment is that the beach we went to was
very crowded and therefore would prefer the boat
had gone to a secluded bay for swimming rather
than go to the beach.
Thanks
Sarah
From:
Emma Holt
Sent:
Wednesday, June 20, 2007 11:25 AM
Subject:
Excellent tour guide-"Huy" - Ha Long Bay Tour
Dear Nguyen,
I am writing to advise what an excellent tour
guide we had to Halong Bay on Monday/Tuesday (his name is
Huy-not sure if I spelt this correctly? or pronounce
"Wheel") - he was very friendly and polite with lots of
knowledge and did an excellent job of making us feel very
comfortable. He also assisted us on our last day with
a recommendation to stay in a mini-hotel for a few hours as
we had to wait for 3 hours for our flight which was not
enough time to go back into Hanoi - it was a great idea as
we could relax and shower before our flight. Please
tell him we say thank you.
I am writing to recommend him as he did not
even accept our tip and so I hope he will be rewarded by
many years of employment with your company.
Our driver too was excellent - the roads are
difficult, but he was a very calm and steady driver and I
felt very safe with him.
We were very happy with our Green Trail Tours
guide and driver.
To give you some feedback on the boat (which
I know is not run by your company, but I would like to
inform you anyway) - we felt that perhaps the staff on the
boat did not put in as much effort as they should.
There was rubbish on the decks on both days - empty bottles
and cans. Also the boat was not maintained as well as
it should be - there were nails coming up out of the deck
and sharp bits of metal. The boat decks looked like it
could be made a bit more tidy and better repaired.
However the bedrooms were clean and tidy.
Regards,
Emma
From:
jencrain@aol.com
Sent: Tuesday, June 19, 2007 6:01 PM
Subject: Re: Ha Long Bay Day Ttrip.
Hello! Thank you for all of your
assistance with our trip. You were fantastic and
so were Binh and our drivers. We booked
everything else we need online, but we will let
you know if we forgot anything. Thank you
again!!!
Jennifer and David
From:
Granton & Pru
To:
Dung/Green Trail Tours
Sent: Saturday, May 05, 2007 7:38 PM
Subject: Re: a bicycle trip in Vietnam in April
Dear Mr Dung,
I want to say thank you for the fantastic trip
we had with your company in Vietnam. While the
actual bike riding was a bit harder than we
expected, the trip was wonderful. Lam was a
great guide to have lead us. His endless good
humor and the fact that he did what we wanted
to, meant we always had a great time. Tuyen was
a very good driver, and we felt very safe on the
roads with him. We have been recommending our
trip to all our friends. (Perhaps a scale of
difficulty on the bike trips might help, hard,
medium, easy)
We will be coming to Vietnam again, and will be
in touch for another wonderful tour.
Prue Mansfield and Granton Hay
From:
Frie Zeelmaekers
To:
Dung/Green Trail Tours
Sent:
Tuesday, April 17, 2007 1:40 PM
Subject:
Re:
Tour BKT 14
Hello Mr Van Dung
Thank you for your kind mail.
We have enjoyed our trip immensely. Both the
driver and the guide were extremely friendly and
have introduced us to the non-touristic side of
Vietnam as much as they could.
Thank you and maybe see you later
Best regards
Frie
From:
Jascha Ortmanns
To:
Dung/Green Trail Tours
Sent: Monday, March 05, 2007 10:00 PM
Subject: Re: Cycling in Vietnam (02pax)
Dear Mr Dung,
Thanks for your email and Sorry for the late
reply. I have just moved my household from the
Philippines to Malaysia and started working in a
new job.
We have had a GREAT time with Mr Lam in Vietnam,
it was a real pleasure (although uphill is NOT
my favourite) :-)
In the last week we have given your biz cards to
many friends who are looking into cycling in
Vietnam and we highly recommended your company
and Mr Lam.
Please find attached some pictures that we took,
and please forward them to Mr Lam and his
colleagues!
Thanks, Best regards and we will keep in touch!
Jascha
From:
Sonali Mundkur
To:
Dung/Green Trail Tours
Sent: Sunday, February 04, 2007 10:23 AM
Subject: Re: hello from sonali (03people from 22January
to 03 February)
Hello Mr. Dung,
We are now back home and would like to thank you
for organizing our trip so well. We really
had a good time and you had take ngood care in
arranging everything for us.
Our guides in all the cities were good.
The food was good and the sights were wonderful.
Of all the hotels my favorites were the Sofitel
in Seam Reap and the Palm Garden in Hoi An.
Of all the guides our favourite was the Ky in
Hue and Hoi An. He took particular care in
organizing all the vegetarian meal for my uncle
nad aunt and also giving a variety. The
others were also good.
All in all it was a good trip.
Thankyou
Regards
Sonali Mundkur
From:
Clark, Peter (SG/A5K)
To:
'Green Trail Tours Co., Ltd'
Sent: Tuesday, January 16, 2007 6:47 PM
Subject: RE: Peter 02pax, 23Dec - 07Jan.
Nguyen,
Thanks for
your note. Emine & I enjoyed ourselves and Lam was a great
guide. In retrospect, we believe we probably attempted to
cover too many things. If we could do it over again, we
would probably skip DaLat and Hue and spend the time cycling
any dirt or low traffic roads in the Mekong area. This is
not a complaint but just an observation/recommendation to
others.
Thanks for
organizing everything. We have fond memories of Vietnam.
Best regards,
Peter
From: Mimmo (Travel Agents in Italia)
To: 'Green Trail Tours Co., Ltd'
Sent: Wednesday, December 13, 2006 10:45 AM
Subject:
Signorini 2 PAX, 25 Nov-09 Dec
Dear Ms. Dzung,
first of all I would
like to thank you, and all your organization, for the very good
assistance regarding our previous clients Signorini 2 PAX.
I have spoken with them and they
have not mentioned any complain regarding the tour, at the
moment they enjoy a beach staying in Koh Samet and they ask also
for an extension of 3 nights more.
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